Mandy qualified as a Fellow in 2004. Her specialism as a Fellow of the Chartered Institute of Legal Executives being in Wills and Probate.
"I was one of the rare sixteen year olds who knew what I wanted to do when I left school. During my last year at school I was very fortunate to have a week's work experience in a long established firm of solicitors in Kidderminster, who invited me to get in touch when I had finished the following year at college. I wrote to them and attended for an interview – I started my new job as a junior legal secretary very soon after in July 1987."
Mandy studied to qualify as a Legal Executive whilst working to achieve her qualification as a Fellow of the Institute of Legal Executives.
She has seen many changes to the legal profession over the years and recognises the need to adapt to change and to embrace such changes.
Mandy has a passion for Wills and Probate and enjoys the client contact together with the opportunity to support clients through a process which can sometimes be very demanding emotionally and time consuming. However, there are so many benefits in giving some time to thinking about the future so that your loved ones will be taken care of as and when that day arrives. Mandy has undertaken the benchmark qualification in the preparation of Wills with the Society of Trusts and Estate Practitioners and believes that communication and using plain English is the key to ensuring her clients fully understand what can often seem a complex legal process.
Mandy aims to provide an efficient and cost effective service to her clients. She says:
"Many people find the thought of attending a lawyer's office daunting. They fear that they won't understand the legal jargon"
Mandy aims to put her clients at ease and taking the time to give explanations as to legal terminology and how it will affect them helps clients through the process of putting their affairs in order.